Privacy policy.

Last updated:

Mar 26, 2026

Puggers Video Production (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and share information when you visit puggersvideoproduction.com.

Privacy Policy

Last updated: March 2026

1. Information We Collect

Information you provide: name, email, and any details you include when submitting our contact form or subscribing to our blog.

Information collected automatically: device type, browser, IP address, pages visited, time on site, and referral source. This is collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to respond to inquiries, send requested information about our services, improve our website, and comply with legal obligations. We never sell your personal information.

3. How We Share Your Information

We do not sell your data. We may share it with service providers that help us operate our site (Framer for hosting, Vimeo for video, Google Analytics for website data). We may also share information if required by law or in the event of a business transfer.

4. Cookies

Essential cookies: required for the site to work (loading pages, submitting forms).

Analytics cookies: we use Google Analytics to understand how visitors use our site. This data is aggregated and anonymous. You can opt out via the Google Analytics Opt-out Browser Add-on.

Third-party embeds: our site includes Vimeo video players, which may set their own cookies. See Vimeo’s privacy policy for details.

You can manage cookies through your browser settings.

5. Third-Party Links

Our site links to Vimeo, LinkedIn, Instagram, and client websites. These sites have their own privacy policies. We are not responsible for their content or practices.

6. Data Retention

Contact form submissions are kept for up to 24 months unless you request deletion. Analytics data is retained in anonymized form.

7. Security

Our site uses SSL encryption and is hosted on Framer’s secure infrastructure. No method of transmission is 100% secure, but we take reasonable steps to protect your data.

8. Your Rights

You can request access to, correction of, or deletion of your personal information at any time. Email us at hello@puggersvideoproduction.com.

Canadian residents: under PIPEDA and BC’s PIPA, you have the right to access your information, request corrections, and withdraw consent. We respond within 30 days.

9. Changes

We may update this policy. Changes will be posted here with an updated date.

10. Contact

Puggers Video Production Ltd.

Burnaby, BC, Canada

(778) 697-3260

hello@puggersvideoproduction.com

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Terms of Service

Last updated: March 2026

By using puggersvideoproduction.com, you agree to these terms. If you don’t agree, please don’t use the site.

1. Use of the Site

This site showcases our video production services, portfolio, and blog. You may browse, submit inquiries, and view content. You may not use the site for unlawful purposes, attempt unauthorized access, reproduce content without permission, or use bots or scrapers.

2. Intellectual Property

All content on this site (text, images, videos, graphics, logos, design) is owned by Puggers Video Production or our clients and protected by copyright law. Portfolio work is displayed with client permission. You may not copy, reproduce, or create derivative works without written consent.

3. Contact Form

Submitting a contact form does not create a contractual obligation. We use the information to respond to your inquiry. Any project work will be governed by a separate production agreement.

4. Blog Content

Our blog shares professional opinions and experience about video production. It is general information, not professional advice.

5. Third-Party Links

Our site links to external services like Vimeo, LinkedIn, and Instagram. We are not responsible for their content or availability.

6. Limitation of Liability

The site is provided as is. We do not guarantee it will be uninterrupted or error-free. Puggers Video Production is not liable for indirect or consequential damages from your use of the site.

7. Governing Law

These terms are governed by the laws of British Columbia, Canada.

8. Changes

We may update these terms. Continued use of the site after changes means you accept them.

9. Contact

Puggers Video Production Ltd.

Burnaby, BC, Canada

(778) 697-3260

hello@puggersvideoproduction.com

Let’s talk!

Tell us about your project, whether it's a brand film, a product launch, or a story that needs to be told right.

Quick response.

We get back to you within 24 hours. No gatekeepers, no runaround.

Clear next steps.

After our conversation, you'll get a clear proposal, creative direction, deliverables, timeline, and pricing.

Let’s talk!

Tell us about your project, whether it's a brand film, a product launch, or a story that needs to be told right.

Quick response.

We get back to you within 24 hours. No gatekeepers, no runaround.

Clear next steps.

After our conversation, you'll get a clear proposal, creative direction, deliverables, timeline, and pricing.

Let’s talk!

Tell us about your project, whether it's a brand film, a product launch, or a story that needs to be told right.

Quick response.

We get back to you within 24 hours. No gatekeepers, no runaround.

Clear next steps.

After our conversation, you'll get a clear proposal, creative direction, deliverables, timeline, and pricing.